Please select RMA type : Repair Return Request Credit Return Request

Credit Return Request Form

Note: This Credit Return Request Form applies to Advantech B+B Smartworx General Purchase customers. If you have a question about the Return Policy that applies to you, please contact your Advantech B+B Smartworx Sales Representative. Fields marked with an asterisk ( * ) below are required.

Basic Information

Company Name *
Date *
Purchase Order # and Date *
Address 1 *
Address 2
City*
State *
Country
Zip/Post Code
Contact Person *
e-MAIL *
Telephone # *
Fax #
Advantech B+B Smartworx Invoice # *
Customer ID # *
Note: “Purchase Order # and Date” and “Advantech B+B Smartworx Invoice #” above must be provided in order to process your Credit Request.
An RMA Number must be obtained from our staff prior to returning any products. Any RMA Returned Without An RMA Number Will Be Rejected By Our Repairs Department. All RMA numbers are valid for 60 days from the date of issuance. Returns are only acceptable in NEW condition. The products must be in their original packaging. Advantech B+B SmartWorx Usti nad Orlici, Czech Republic reserves the right to assess additional restocking fees to cover damages or missing items discovered upon return and inspection by the Advantech B+B SmartWorx Usti nad Orlici, Czech Republic RMA Dept. Freight charges will not be credited for material returned and return freight to ship material back to Advantech B+B SmartWorx Usti nad Orlici, Czech Republic is the responsibility of the customer.

Return Items

Product NameQty
{{$index+1}}

Reason For Return

Description *
** Written details MUST be provided above in order to process your Credit Request.

To Be Completed by Advantech B+B SmartWorx Usti nad Orlici, Czech Republic

RMA #
Issued By:
Approved By:

Comments

Comments

Credit Return Restocking Fees:

Within 30 days from the invoice date
• 0% for standard products
More than 30 days from the invoice date
• Allowed only with special approval by from Advantech B+B SmartWorx Usti nad Orlici, Czech Republic
• Subject to restocking fee not to exceed 20%
Credit RMA Department: Tel: +420 464 647 209; repairs@advantech-bb.cz
For full details of the Advantech B+B SmartWorx Usti nad Orlici, Czech Republic Return Policy, go to: http://erma.advantech.com.tw/Pro/CustomerForm/Policy/ABBUSTI
  • I have read and understand the policy for the product I am returning.