Global Service Policy
Advantech RMA Service Presence
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~Milpitas USA Contact Information (for North America) ~
Service Level : System & Board Repair
Contact : Tom Du
Toll Free : 1-888-576-9668
Phone : 1-408-519-3898
Address : 380 Fairview Way, Milpitas, CA 95035 USA
mail : ags.usa@advantech.com
~Warsaw, Poland Contact Information (for Europe) ~
Service Level : System & Board Repair
Contact : Malgorzata Wtulich
Phone : 48 (0) 22 315-11-00
Address : ul. Działkowa 121B , 02-234 Warszawa, Poland
mail : ags.europe@advantech.eu
~Kunshan, China Contact Information (for China) ~
Service Level : System & Board Repair
Contact : Michelle Wang
Toll Free : 800-810-0345 \ 800-810-8389
Phone : 86-512-5777-5666
Address : No. 600, Han-pu Road, Yu-Shan, Kunshan, Jiangsu, China
mail : ags.china@advantech.com
~Taipei, Taiwan Contact Information (for Taiwan) ~
Service Level : System & Board Repair
Contact : Sandra Huang
Toll Free : 0800-777-111
Phone : 886-2-2792-7818
Address : B1F., Building E, No. 27, Wende Road, Guishan Dist., Taoyuan City 33371, Taiwan
mail : ags.taiwan@advantech.com
~Nohgata, Japan Contact Information (for Japan) ~
Service Level : System & Board Repair
Contact : Ting Li
Toll Free : 0800-500-1055
Phone : 81-949-22-2773
Address : 2770 Tobikuma, Kamizakai, Nogata City, Fukuoka 822-0006, Japan
~Seoul, Korea Contact Information (for Korea) ~
Service Level : System & Board Repair
Contact : Alice.Hwang
Toll Free : 080-363-9494/9495
Phone : 82-2-3660-9334
Address : (4th floor RMA team) Saebeol-ro 5, Bupyeong-gu, Incheon, Korea
mail : ags.korea@advantech.com
~Itajubá, MG, Brasil Contact Information (for Brazil) ~
Service Level : System & Board Repair
Contact : Lucas Cortez
Phone : 55 35 3623-5949
Address : Rua Dr. Hoffmann, 281, Morro Chic Itajubá, MG, Brasil 37500-086
~Bangalore, India Contact Information (for India) ~
Service Level : System & Board Repair
Contact : Anil. B
Toll Free : 1-800-425-5071
Phone : +91 94483 97300/301/302
Address : #79/2, City Centre, Outer Ring Road, Ballari, Opposite Hebbal Bus Depot, Bengaluru-560024
mail : ags.india@advantech.com
~Penang Malaysia Contact Information (for Malaysia) ~
Service Level : System & Board Repair
Contact : Mubin Mahadhir
Phone : 604-5379188
Address : No 113, Jln Perniagaan Gemilang 1, Pusat Perniagaan Gemilang, 14000 Bukit Mertajam, Pulau Pinang
~Melbourme, Australia Contact Information (for Australia) ~
Service Level : System Repair
Contact : Wei01.Li
Toll Free : 1300-308-531
Phone : 61-3-9797-0100
Address : 20-22 Smeaton Avenue, Dandenong South, Victoria 3173, Australia
mail : ags.australia@advantech.com
~Singapore Contact Information (for Singapore) ~
Service Level : System Repair
Contact : ES.Lai
Phone : 65-6442-1000
Address : 6 Serangoon North Avenue 5, #03-08 East Lobby, Singapore 554910
mail : ags.singapore@advantech.com
~Hanoi, Vietnam Contact Information (for Vietnam) ~
Service Level : System Repair
Contact : Hoan Nguyen
Phone : +84.024.3399.1155
Address : 2nd Floor, VTC Online Building, 18 Tam Trinh Str, Minh Khai Ward, Hai Ba Trung Dist, Ha Noi 100000
~Ottawa, USA Contact Information (for USA) ~
Service Level : System Repair
Contact : Patti Feehan
Phone : 815-434-8747
Address : 707 Dayton Road Ottawa, IL, 61350 USA
~Usti, Czech Republic Contact Information (for Czech) ~
Service Level : System Repair
Contact : Radek Papacek
Phone : 420-464-647-287
Address : Sokolska 71, Usti nad Orlici 562 04 Czech Republic
~Moscow, Russia Republic Contact Information (for Russia) ~
Service Level : System & Board Repair
Contact : Elena.Malakhovskaya Olga Aljoshina
Address : 117393, Moscow, Profsoyuznaya street, 56, BC "Cherry Tower", 7th floor, office 5
mail : ags.taiwan@advantech.com
~Monterrey, Maxico Republic Contact Information (for Mexico) ~
Service Level : System Repair
Contact : Cassie Chen
Address : Zona Poniente #510, Col. Chapultepec San Nicolás de los Garza, 66450 Nuevo Leon, Mexico
mail : ags.taiwan@advantech.com
